When a new user registers on your site they are provided with an updated form that now includes a Tax Number field. If they enter any information in that box two things happen. One is that an email is sent to the Site Administrator notifying him that an account needs approval. This feature was implemented so that random visitors do not have access to wholesale pricing unless they are approved (screened for legitimacy). Until a user is approved by the Site Admin they will only see Retail pricing.

  The second thing that happens upon tax number entry is that a red light is set in the Customers section of the osC Admin. This enables the Site Admin to readily see all the accounts that require approval. The light can be turned off when the customer's profile is edited. If your site gets many wholesale account requests per day then it's easiest to sort the customer list by the RA field. RA is an acronym for Requires Approval.

  When the Site Administrator decides that the user is legitimate he can then move them into any of the user groups he has created. This is accomplished by editing the customer profile and setting the group. At this point he can also turn off the red light. When the client logs in the next time they will then see the pricing for the group they have been assigned to. It's important to note that the client must log-off and the log back in to see the updated pricing. This is also important to keep in mind when testing.